Thursday January 15, 2009

Otis Agrees 5-Year Deal with Jade Communications to Provide Mobile Data Communications to Field Service Engineers

Otis, the world’s largest manufacturer of lifts, escalators and trav-o-lators® has signed Jade Communications, one of the UK’s leading providers of mobile voice and data communications, to supply, maintain and manage Motorola MC70
handheld computers for its UK and Ireland field service engineers.

As part of the contract, Jade Communications will supply 500 Motorola MC70’s to Otis to replace and upgrade the mobile computers currently used by its field service operations. Combining the features of a phone, GPS functionality, PDA, computer, scanner and imager, the rugged and compact MC70 handheld is tough enough to withstand the rigours of years in the field.

For more information, click here

Retailers - Merchanteyes Your Business for Just £50 a month

Merchanteyes is a new feature-rich application custom-designed to help retailers of all sizes to improve productivity, customer service and profitability using mobile devices. Eliminating the need for upfront capital purchase, the Merchanteyes package includes for a monthly fee as low as £50 per device for a full software licence and free updates, new handheld devices with mobile printers and service desk support 9am-5pm 7 days a week.

Developed in-house at Jade, Merchanteyes enables you to make better-informed business decisions and to quickly become more responsive to change. Its core modules automate the vital day-to-day operations of a retail environment to increase productivity and include: Stock Control, Price Management, Customer Service and an overall management function.

Click here to read more

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Wireless Technology Transforms Mole Valley Farmers

Rural and agricultural retail specialist Mole Valley Farmers (MVF) is benefitting from real-time data and enhanced accuracy of reporting, thanks to a new wirelessly enabled automated data capture system from Jade Communications.
In order to successfully implement a range of inventory management and in-store applications on MVF’s existing ERP (Enterprise Resource Planning) system, the company needed a wireless infrastructure to provide fully mobile data acquisition and real-time functionality. Jade specified and installed ADC Krone Structured Cabling, Motorola WS2000 wireless switches and AP300 access points (internally and externally) for MVF’s estate-wide wireless infrastructure and approximately 70 Motorola MC3090 handheld devices.

Mole Valley Farmers is now benefiting from seamless real-time integration of stock control, inventory management and in-store applications within its ERP system and has plans to further develop the use of its new wireless technology in 2009.

Click here to read the full case study

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Mobilise Your Enterprise with Motorola TEAM

Equip your team to work smarter with the Total Enterprise Access and Mobility (TEAM) VoWLAN solution from Motorola. It turns the desktop into a pocketable virtual office, delivering comprehensive mobile access over the WLAN to the voice and data services needed to increase productivity, collaboration and customer satisfaction.

This standards-based solution, now available from Jade, easily integrates as a non-intrusive overlay to existing PBX and WLAN infrastructure, providing a unified platform with enterprise-class performance, unmatched scalability and common management and security for both voice and data services.

For more information, click here

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Jade Signs Strategic Partnership with ISV Momote

Looking to optimise field service processes, improve revenue generation and increase jobs completed while removing the admin costs associated with paper based systems? Jade Communications can offer both the mobile hardware and customised software to meet your needs via our strategic partnership with Momote.
Medium and large organisations who want real-time visibility of field service workers use Momote mobile workforce management software. The rapid development enabled by Momote’s MX Platform is perfect for the design, development, management and deployment of customised mobile field service applications.
Well-known companies like Iveco, Autoglass and Harvey’s Furniture are among the many satisfied customers using Momote applications. Common features include signature capture, photograph capture and job dispatch systems, all completed on a mobile device for real-time data transmission.
 

Click here for more information on how Jade and Momote can together help to automate your field service administration and management

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